MVP
Common topics
Account & access
Trouble signing in, verifying your email, or accessing your account — email us with the address you signed up with and a description of what's happening.
Workout plan
Questions about your personalised plan, exercise substitutions, or plan rebuilds. Tell us your goal, equipment and what you're seeing so we can help quickly.
Nutrition features
Help with daily targets, food logging, saved meals or custom foods.
Subscription & billing
MVP Pro subscriptions are purchased and billed through the Apple App Store or Google Play. Refunds, billing history, payment method changes and cancellations are handled by the store you subscribed through, not by MVP directly:
- iPhone/iPad: Settings → [your name] → Subscriptions.
- Android: Google Play app → Payments & subscriptions → Subscriptions.
If something looks wrong on our end (e.g. Pro features not unlocking after purchase), contact us and we'll help investigate.
Technical problem
Found a bug or something not working as expected? Let us know what you were doing, what you expected, and what happened instead.
Deleting an account
You can delete your account and data directly in the App, or request deletion externally if you no longer have access. See Delete Account for full details.
Privacy question
Questions about what data MVP collects and how it's used are answered in our Privacy Policy — email us if you have a question it doesn't cover.
Contact us
Email our support team and we'll get back to you. Please include the email address associated with your MVP account so we can look into it.